Privacy

HoneyMasters collects only the personal information it needs to sell and deliver your order. This page explains what that is and what we do with it.

What we collect

• Your name, email address, phone number and delivery address when you check out.
• What you ordered and when.
• Your email address if you contact us.

We never see or store your card details. Payments are handled by Stripe, which processes your card under its own privacy policy.

How we use it

• To pack, post and support your order, and to contact you about it.
• To keep the records the law requires of a business.
• If you leave "Email me news and offers" ticked in your cart: to send you HoneyMasters news and offers, including one reminder if you leave a checkout without finishing it. Every email has an unsubscribe link that works straight away.

We don't sell or rent your information to anyone.

Who else handles it

Stripe (payments), our website host and our email provider store information on our behalf, and Australia Post receives your delivery address. Some of these providers store data outside Australia, including in the United States.

Cookies

The website remembers your cart in your own browser. We don't use advertising cookies.

Seeing or correcting your information

Email admin@honeymasters.com.au to ask what we hold about you, to correct it, or to have it deleted where we don't need to keep it. If you have a privacy concern, contact us first; you can also contact the Office of the Australian Information Commissioner at oaic.gov.au.